TennoLink
Contact
We are a community project, not a company with a support desk. We read everything, though not always quickly.
By email
For anything that needs an answer: trouble with your account, a heads-up about some content, or exercising your rights over your data.
On Discord
For everyday things: questions, ideas and talking to other players. It is not a formal channel: anything that needs to be on the record is better by email.
You do not need to write about this
- Reporting a lobby, a player or a picture
- There is a report button on every lobby and every profile. It goes straight to the team queue and gets looked at sooner than an email.
- Changing your name, your email or your password
- You do it yourself from Settings.
- Finding out what we keep about you
- It is all written down in Privacy policy.
What to expect
This is run by people in their spare time. There are no office hours and no promised turnaround, and a reply may take days. What we will never do: ask you for your password, by email or on Discord.